Monthly Archives: November 2015

Thanksgiving Risk Management

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I thoroughly enjoy the long Thanksgiving holiday weekend.  I prefer to avoid the hustle and bustle of the shopping crowds, and spend the weekend on three activities instead:  Family, feasting, and football.  Just before this holiday weekend began, I noticed a few articles on the dangers of turkey fryers, and it caused me to consider a few of the personal risks associated with this holiday.

Perhaps the most acute personal loss exposure is that of property damage from grease fires, mostly from the growing popularity of turkey fryers.  Business Insurance reported annual damages averaging $15 million from grease fires this time of year.  That’s quite a few charred birds and charred garages.  I must admit, fried turkeys are quite tasty, but they are definitely risky.  I am happy to report that my family’s fried turkey was delicious and cooked without incident this year.  We purchased an electric fryer last year, which seems to be significantly safer than the open flame propane fryers, but hot oil is always dangerous.  Even if you avoid burning your garage down, splashing and splattering 375-degree oil will cause serious burns.

If you survive the turkey fryer, there are additional risks associated with food poisoning.  Food safety practices are sometimes overlooked in the rush to get the feast on the dining room table.  No one wants to spend their holiday weekend in the bathroom or the hospital due to undercooked birds or leftovers not properly refrigerated.

And then there’s Black Friday shopping chaos…  Auto accidents increase as people rush to the shopping malls or drive long distances to grandma’s house.   In a sad commentary on the state of civility this holiday weekend, there are incidents of brawls and stampedes erupting over shopping deals that may not even be great deals to begin with.

It’s a wonder we survive the holiday…  Be careful out there by practicing good personal risk management.  When it comes to Black Friday, I’m all about risk avoidance:  I stay home and watch football from my sofa.

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Paris, France

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The civilized world has once again come under attack by barbarians.  The coordinated terrorist attacks in Paris on Friday provide yet another sad example of the dangers and risks we face in today’s world of highly charged geopolitics.  Whatever you may believe about the threat of climate change, and for all of the risks that we face as a result of natural disasters and pure happenstance, nothing is as heart-wrenching as the deliberate and premeditated violence of humans against other humans.

This blog post is not a lesson about the loss exposures posed by terrorism, nor is it about the role of insurance following terrorist incidents.  This is about humanity, or rather the lack thereof.  In the face of such inhumane acts, all we can do is unite against such evil and increase our vigilance.  We must learn to become more aware of our personal risk situation at all times, alert to suspicious behavior, and courageously confronting evil when it shows its face.  This is the most stark and most critical example of personal risk management that I can offer.

Pray for Paris, indeed.  Pray for all of humanity.  Survival of civilization depends on it.

 

Senior Executive Redeployment

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It’s no secret.  The insurance industry (as well as many others) are graying with greater numbers of baby boomers beginning to collect social security and embark on their golden retirement years.  The trade press articles and blog posts (mine included) have been warning of the looming talent crisis with relatively few young people pursuing risk and insurance careers.  It’s a problem, but a fixable problem.

Personally, I sense the tide may be turning with so much attention being paid to the industry’s talent needs and the more aggressive communication of opportunities to young people.  Though it may be presumptuous of me to pronounce the talent crisis problem “solved,” I want to address something today that may be a transitional issue/opportunity for the industry as more young people come aboard and the “seasoned” executives feel more comfortable heading for the exits as a result.  This may ruffle some feathers, but it’s a conversation worth having.

Late last year (2014) I received a copy of the book “The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done” by Peter F. Drucker with Joseph A. Maciariello (2004, HarperBusiness).  It’s a collection of Drucker wisdom from a cross-section of his many management books over the years, each formatted as a one-page quick-read daily dose of Drucker.  I have been journeying through this little gem, one day at a time, throughout 2015.  Here’s an excerpt that recently resonated with me:

An employer should have in place a policy for the over-sixties in managerial and professional ranks.  The basic rule, and one that should be clearly established and firmly enforced, is that people beyond their early sixties should ease out of major managerial responsibilities.  It is a sensible rule for anyone, and not only for the executive, to stay out of decisions if one won’t be around to help bail out the company when the decisions cause trouble a few years down the road – as most of them do.  The older executive should move into work one performs on one’s own rather than be the “boss.”  This way, he or she specializes and concentrates on one major contribution, advises, teaches, sets standards, and resolves conflicts, rather than works as a “manager.”  The Japanese have “counselors,” and they work effectively, sometimes well into their eighties.

First, I do not interpret this as a renewed call for “mandatory retirement” so let’s take that off the table.  Instead, Drucker recommends a shifting of roles for older executives toward more project-oriented and advisory work while the next generation of executive management steps into the decision-making roles.  The premise is simple and easily understood – Do you really want people making impactful, long-term strategic decisions when they are not going to be around for the outcomes/consequences?

This is not industry specific, but I found it fascinating to think of this in terms of the “gray” insurance industry, an industry that routinely makes long-term decisions about the lines of business and types of risks it will underwrite.  So now for the potential ruffling of feathers. To my risk and insurance industry colleagues occupying senior executive positions and blowing out 60+ birthday candles these days…  As we attract more talented young people to the industry in the next few years, and have an increasingly capable group of mid-level managers waiting in the wings, can you step aside and take on the type of role that Drucker recommends to help the next generation to fill your shoes successfully?